Exchanges & Returns

100% Customer Satisfaction Guaranteed!  Hassle-free returns and exchanges.

Please contact us within 7 days after receiving your item to request a return or exchange.

We will cover all postage label/mailing expenses for exchanges by emailing you a pre-paid postage label to tape onto your package and will order the new item to be sent to you right away.

To start a return, you can contact us at info@recovery.world.  We will email you a return shipping label, as well as for instructions on how and where to send your package.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges

Please contact us at info@recovery.world as soon as possible.   We will cover all postage label/mailing expenses for exchanges by emailing you a pre-paid postage label to tape onto your package and will order the new item to be sent to you right away.

Refunds

Once your item is dropped into the mail with tracking info, your refund will be issued.  Please remember it can take some time for your bank or credit card company to process and post the refund too.